Fiserv client revolt

Fiserv client revolt

Fiserv’s $30 B Stock Slip Tied to Client Revolt Over Fees

Fiserv, a payments-technology firm, lost roughly US$30 billion in market capitalization after news broke that major clients revolted over its fee structure. The article describes how executives at Fiserv entered the year with a high-flying outlook but quickly found themselves responding to customer complaints that fees were