With one out of three businesses being affected by data breaches, it’s no surprise that headlines like the ones below are competing for space in our newsfeeds:
New Healthcare Breach Blamed On Stolen Laptop
Mobile Devices Present Corporate Security Challenges
Data of 43,000 Patients Breached After Theft of Unencrypted Laptop
$1,040,000 HIPAA Settlement for Stolen Unencrypted Laptop Breach
When most people think about IT asset management, software typically comes to mind, but what about the mobile devices that house the software? With the global average cost of data breaches reaching over $4 million, having a handle on every area of a potential vulnerability is critical, including mobile devices.
When Nate Poynter, CEO of Evercycle, entered the enterprise mobility management space over 11 years ago, it was on the service provider side. Bringing successful solutions to the market as a service provider, he saw the varying struggles that enterprises faced when trying to manage fragmented providers and navigate hardware services around their company’s devices at scale.
Poynter initially created software to help automate the buyback process, but when he began working with companies that wanted to keep their devices and manage everything in-house, he saw the opportunity to create a product to fill a void in the asset management space. He pivoted his focus from the device recovery and resale side and packaged innovative solutions as an intuitive product, finally putting the customer in control while improving service provider accountability.
“I saw firsthand the struggles that many companies faced when it came to managing their devices. IT asset managers within large organizations had a lot of manual work and
had to use different vendors for different things in different
regions at different times. I could see they were set up
for failure, and I was determined to find a solution. “
– Nate Poynter, CEO
Evercycle handles all the hardware management needs of IT asset managers and bundles self-managed tools within an intuitive Saas platform. The unified dashboard provides configurable workflows that enable users to launch, automate, track, and report hardware services programs as company devices cycle through deployment, repair, replacement, recovery, recycle and recirculation.
The outdated mode of handling mobile device management is with a spreadsheet. With Evercycle, the history of each device is available at a glance within a single dashboard, and every piece of data is available in real time. IT managers are finding this especially useful when managing remote workers and their devices.
“Customers love that at any time they can see a real-time view of the device status through the chain of custody whether it be with an employee, with a service provider, in transit, or even where the device will go after decommission. They can then see all the data points. When they see this level of traceability, they get really excited!”
– Nate Poynter, CEO
Solutions for managing software have been on the market for some time, but the hardware side has been virtually ignored. Since there’s not a single vendor who can handle everything from asset distribution and logistics to repair and remarketing of seed stock enterprise devices, IT managers have juggled varying vendors from all over the world who each have a unique process for handling devices. Evercycle eliminates the headache by vetting providers and putting everyone in the same place, so they are easily accessible.
“Customer success is our top priority. In the IT asset management space for hardware, it’s the Wild Wild West of vendors. With such a focus on physical operations and services, it’s hard for service providers to stay in front of the customer experience as the landscape evolves. Some vendors aren’t set up to adhere to necessary compliance frameworks or know how to answer questions regarding them. This is why we vet all of our vendors and structure our system in a way that not only supports vendors but also helps them level up in areas where they may be lacking. This extra step
ensures vendor trust on the enterprise side and
accountability on the vendor side. ”
– Nate Poynter, CEO
Evercycle improves workforce efficiency by ensuring that functioning devices are placed into the hands of those who need them. With the added benefit of device traceability, data privacy support, security and sustainability, you have an innovative software solution that seamlessly bridges the gap between hardware and software asset management.
To learn more about Evercycle and hardware management solutions, visit their website.
