Verizon has recently reached a settlement in a class-action lawsuit that accused the company of charging administrative fees without adequate disclosure to its customers. While Verizon maintains its innocence and denies any wrongdoing, the settlement entails a substantial payout of $100 million to affected customers. This legal resolution aims to address concerns related to transparency in fee disclosures, providing restitution to eligible customers who may have been affected by these charges.
The class-action lawsuit revolves around allegations that Verizon imposed administrative fees on its customers without transparently communicating the details of these charges. Despite the company’s denial of any wrongdoing, the decision to settle reflects a commitment to resolving the dispute and addressing the concerns raised by the affected customers.
As part of the settlement process, customers who are eligible to receive a portion of the $100 million payout will be notified through either an email or a mailed letter from Verizon. These communications will contain detailed instructions on how customers can apply for their share of the settlement. It’s crucial for eligible customers to complete the application process before the specified deadline of April 15, 2024.
Customers receiving the notification will find a Notice ID and Confirmation code, which they can use to submit a claim on Verizon’s official website. This streamlined process is designed to facilitate the settlement distribution efficiently. However, customers also have the option to pursue legal action against Verizon instead of accepting the settlement. To do so, they must send a written letter to the Verizon Administrative Charge Settlement Administrator, Attn: Exclusions, P.O. Box 58220, Philadelphia, PA 1910. The letter must be postmarked before Feb. 20, 2024, providing customers with a clear timeline for opting out of the settlement if they choose to do so.
It’s crucial for customers to carefully consider their options, as failure to either opt out of the settlement or apply for the payout by the specified deadline will result in a forfeiture of both the right to sue Verizon and the opportunity to claim a portion of the settlement funds. This emphasizes the importance of timely action for affected customers to make informed decisions regarding their participation in the settlement process.
Verizon has outlined that each customer should anticipate a minimum payment of $15 as part of the settlement. However, the actual payout could vary and may be as high as $100 per person. The final payment amount will depend on factors such as the duration of a customer’s subscription with Verizon and the overall number of eligible customers who file claims. Payments will be distributed through either checks or electronic payment methods, providing flexibility and convenience for the recipients.
