Accor is set to change the Ibis Styles London Gloucester Road into its first completely digital hotel, making it the first of the group’s kind in Northern Europe.
Accor To Open A Fully Digital Hotel In Europe
When it reopens following the finish of UK lockdown restrictions, the hotel will furnish a completely digital experience with contactless technologies “at each progression of the guests’ stay” from appearance to flight. This will include an online and mobile check-in, and a quick check-out by means of the customer’s smartphone which will include a PDF invoice sent through email.
Guests can likewise open their room door by means of their smartphone using the digital ‘Accor Key‘, a technological solution which was introduced recently in partnership with cloud-based mobile key and access management tool Stay My Way. The digital keys will likewise give access to meeting rooms and floor access from lifts. The hotel recently drove the UK in a worldwide pilot scheme for this innovation, and the group intends to outfit 20,000 doors with this innovation in 2021 and at all new hotel openings from this late spring.
Moreover, guests will actually want to make online payments for their stay through “a brisk and secure installment experience by Pay By Link” ? guests should register and sign in once and would then be able to pay for expenses throughout their stay. With regards to the F&B services, Accor banded together with London-based hospitality programming provider Bizzon a year ago to dispatch a digital ordering service. Guests can arrange food and drink from their mobile telephones, with the decision of either paying forthright or having the things charged to their room. To additional upgrade the contactless experience, guests will actually want to utilize Whatsapp to converse with the hotel staff previously and during their stay.